Rouleur Subscription FAQ

Frequently asked questions about Rouleur, Rouleur Italia and Volata

How do I use the Rouleur App and web reader?
How do I access my subscription on the app? As a subscriber to Rouleur magazine you get access to the latest magazines and over 50 back issues...
Mon, 20 Jun, 2022 at 3:16 PM
When will my Rouleur magazine arrive?
We print Rouleur magazine 8 times a year. Below is a guide which will give you an idea of what date your magazine should have arrived by. Publishin...
Wed, 10 Jan, 2024 at 4:30 PM
Account Information
From the account information section (click here to open your portal), you can update; Key contact information including  - First Name - Last name ...
Fri, 11 Feb, 2022 at 3:52 PM
How can I log in to check or change my subscription?
If you would like manage your subscription you can log in here You will then be able to enter your password (if you've previously set one up) or be ...
Fri, 4 Feb, 2022 at 2:40 PM
Billing & shipping addresses
Click here to open your portal before following the instructions below. Use this section to ensure that both your billing and shipping addresses are u...
Fri, 11 Feb, 2022 at 3:54 PM
Adding and Changing Payment Methods
Click here to open the portal before following the instructions below. Use this section to add and change payment methods or check that your card is ...
Fri, 11 Feb, 2022 at 3:54 PM
How to gift a Rouleur subscription?
Go to our menu and chose the subscribe option, then go down until Gift subscription, or click here Note: the gift giver and gift receiver must be based ...
Mon, 25 Apr, 2022 at 10:15 AM
How to claim your Rouleur gift subscription
        When gifted successfully the receiver will get a email from Rouleur within a few hours, the receiver must then select Claim Gift.            ...
Fri, 22 Apr, 2022 at 1:21 PM
New app not working
Hi, Thanks for getting in touch, we have recently updated our app and web reader. I'd suggest you to delete and reinstall our app. We've checked...
Tue, 25 Jul, 2023 at 11:04 AM